Neighbourhood Alert

Public Perception Survey - Summer 2025

Thank you for taking the time to complete our Public Perception Survey.

Your views matter. Every response helps us better understand how our local police force is seen, identify key community concerns, and shape future priorities. This is your opportunity to influence how we serve and protect our communities.

The survey shouldn’t take more than 10 minutes to complete.

 

Section 1: Policing in your local area

1. How important, if at all, do you think it is to have a visible police presence in the area where you live?
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1. How important, if at all, do you think it is to have a visible police presence in the area where you live?
2. Thinking about your local area. How often would you say you see a police officer or Police Community Support Officer (PCSO)? By 'local area' we mean the area within about 15 minutes walking distance of your home.
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2. Thinking about your local area. How often would you say you see a police officer or Police Community Support Officer (PCSO)? By 'local area' we mean the area within about 15 minutes walking distance of your home.
3a. In the past 12 months, have you had any contact with Staffordshire Police? This could include police officers, PCSOs, special constables, active citizens, police cadets and police volunteers.
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3a. In the past 12 months, have you had any contact with Staffordshire Police? This could include police officers, PCSOs, special constables, active citizens, police cadets and police volunteers.
3b. Overall, was/were the police representative(s) professional? i.e. courteous, well presented, listened and communicated well?
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3b. Overall, was/were the police representative(s) professional? i.e. courteous, well presented, listened and communicated well?
3c. How often have you had contact with Staffordshire Police in the past 12 months?
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3c. How often have you had contact with Staffordshire Police in the past 12 months?
4. Do you feel you could rely on your local police team if you needed them?
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4. Do you feel you could rely on your local police team if you needed them?
5. Compared to the last 12 months do you feel there has there been a change in the number of police officers or PCSOs in your local area?
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5. Compared to the last 12 months do you feel there has there been a change in the number of police officers or PCSOs in your local area?
6. To what extent do you agree or disagree that Staffordshire Police is
Please select an option for each row to answer this question
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Dealing with crime and anti-social behaviour
Dealing with crime and anti-social behaviour
Responding effectively to emergencies
Responding effectively to emergencies
Tackling serious organised crime
Tackling serious organised crime
Policing the roads
Policing the roads
Supporting victims and witnesses
Supporting victims and witnesses
Bringing offenders to justice
Bringing offenders to justice
Protecting children and vulnerable people
Protecting children and vulnerable people
Working together with the Local Authority to tackle crime
Working together with the Local Authority to tackle crime
NQ2. How much do you agree or disagree that Staffordshire Police understand the issues that affect your community?
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NQ2. How much do you agree or disagree that Staffordshire Police understand the issues that affect your community?
7. What do you think should be the biggest priorities for Staffordshire Police? (Select up to 5)
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7. What do you think should be the biggest priorities for Staffordshire Police? (Select up to 5)
7a. Please specify other
8. How safe do you feel in your local area during the day?
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8. How safe do you feel in your local area during the day?
9. How safe do you feel walking alone in your local area after dark? If you do not go out after dark, please say how safe you would feel
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9. How safe do you feel walking alone in your local area after dark? If you do not go out after dark, please say how safe you would feel
10. What concerns, if any, do you have around your personal safety?
11. How likely do you think it is that you might become a victim of crime in your area?
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11. How likely do you think it is that you might become a victim of crime in your area?
NQ1. What, if any, are the main crime or anti-social behaviour issues in your local area? By local area we mean within a 15-minute walk of your home.
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NQ1. What, if any, are the main crime or anti-social behaviour issues in your local area? By local area we mean within a 15-minute walk of your home.
NQ1a. Please specify other

Section 2: Your experience of Staffordshire Police

12. Please say how much you agree or disagree with the following statement: Taking everything into account, I have confidence in Staffordshire Police.
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12. Please say how much you agree or disagree with the following statement: Taking everything into account, I have confidence in Staffordshire Police.
13. Could you explain why you chose this option
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14. Has anything happened recently to influence your perceptions of Staffordshire Police?
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14. Has anything happened recently to influence your perceptions of Staffordshire Police?
15. If yes, what was it?
16. How confident are you that Staffordshire Police treat people fairly?
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16. How confident are you that Staffordshire Police treat people fairly?
17. To what extent do you agree or disagree with the following statement: My local police treat people from different backgrounds equally.
Strongly disagree
17. To what extent do you agree or disagree with the following statement: My local police treat people from different backgrounds equally.
18. Have you personally been a victim of crime or anti-social behaviour in the past 12 months?
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18. Have you personally been a victim of crime or anti-social behaviour in the past 12 months?
19. If yes, how many times have you been a victim of crime or anti-social behaviour in the last 12 months?
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19. If yes, how many times have you been a victim of crime or anti-social behaviour in the last 12 months?
19a. Please specify
20. Did you report the crime(s) to the police?
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20. Did you report the crime(s) to the police?
21. Taking the most recent experience of reporting crime or anti-social behaviour into account, to what extent do you agree this was satisfactorily dealt with/ resolved?
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21. Taking the most recent experience of reporting crime or anti-social behaviour into account, to what extent do you agree this was satisfactorily dealt with/ resolved?
NQ3. Have you contacted Staffordshire Police in the past 2 years?
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NQ3. Have you contacted Staffordshire Police in the past 2 years?
NQ3a. What was your reason(s) for contacting Staffordshire Police?
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NQ3a. What was your reason(s) for contacting Staffordshire Police?
22. If you had a non-emergency issue that you wanted to let the police know about, how would you prefer to contact them? (select all that apply)
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22. If you had a non-emergency issue that you wanted to let the police know about, how would you prefer to contact them? (select all that apply)
22a. Please specify other
23. Overall, how well informed do you feel about what the police in your local area are doing?
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23. Overall, how well informed do you feel about what the police in your local area are doing?
24. How do you most frequently find out about local policing and crime? (select all that apply)
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24. How do you most frequently find out about local policing and crime? (select all that apply)
24a. Please specify other
25. Do you know who your current Police, Fire and Crime Commissioner is?
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25. Do you know who your current Police, Fire and Crime Commissioner is?
25a. Are you able to name the current Police, Fire and Crime Commissioner (please include the name below if you can):

Section 3: Personal information

26. Which area in Staffordshire do you live in?
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26. Which area in Staffordshire do you live in?
27. Are you
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27. Are you
28. Which of the following best describes how you think of yourself?
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28. Which of the following best describes how you think of yourself?
29. How old are you?
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29. How old are you?
30. How would you describe your ethnic origin?
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30. How would you describe your ethnic origin?
30a. Please specify other
31. Do you have a disability? (Are your day to day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months)
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31. Do you have a disability? (Are your day to day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months)
31a. Please select the nature of your disability
31a. Please select the nature of your disability

Thank you for taking the time to share your views, they will be used to help shape the future of policing in Staffordshire. 

 

You can find out more about what's happening in your local area by registering with Staffordshire Smart Alert. If you would like to register you can add your details to the registration form now to start receiving updates from your local policing team.

 

Please note, if you need to report a non-emergency issue you can contact us by calling 101 or by sending a message through the LiveChat function on the Staffordshire Police website: https://www.staffordshire.police.uk/ 

 

In an emergency always call 999.